Artin Properties Cancellation Policy Standard Cancellation Policy (Applies to any stays under 28 nights) Strict Policy:
- Full Refund: Guests are eligible for a full refund if they cancel within 48 hours of booking and at least 14 days before check-in.
- 50% Refund: If guests cancel 14 or more days before check-in but not within 48 hours of booking, they will receive a 50% refund for all nights.
- 50% Refund for Partial Cancellation: If guests cancel between 7 and 14 days before check-in, they will receive a 50% refund for all nights.
- No Refund: If guests cancel less than 7 days before check-in, no refund will be issued, and they will be charged for the entire stay.
Long-Term Cancellation Policy (Applies to stays of 28 days or longer and overrides the standard cancellation policy for those stays) Strict Long-Term Policy:
- Full Refund: Guests are eligible for a full refund if they cancel within 48 hours of booking and at least 28 days before check-in.
- No Refund: If a guest cancels after 48 hours of booking and less than 28 days before check-in, they will be charged for the entire stay, including nights already spent and the next 30 nights of the reservation.
- Remaining Nights: If fewer than 30 days remain on the reservation when the guest cancels, they will be charged 100% for all of those remaining nights.
Additional Terms:
- Processing Refunds: Refunds will be processed within 10 business days.
- Early Check-Outs: No refunds will be provided for early check-outs once the stay has commenced.
- Extenuating Circumstances: In cases of extenuating circumstances, Artin Properties may offer refunds at its discretion, in line with its policy on such matters.
Extenuating Circumstances Policy:
- Eligibility: Guests may be eligible for a refund due to unforeseeable events outside their control, such as natural disasters, government travel restrictions, and serious illness.
- Proof: Guests must provide valid documentation to support their claims for extenuating circumstances.
Modifications:
- Reservation Changes: Any changes to the reservation dates will be subject to the cancellation policy applicable at the time the change is requested.
Policy Enforcement:
- Strict Adherence: Artin Properties strictly enforces its cancellation policy to ensure fairness and consistency for all guests and hosts.
This policy ensures clarity and consistency, providing guests with a clear understanding of the terms while protecting Artin Properties' interests.
